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Frequently Asked Questions
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If you can comfortably walk and move around, you can paddle with us. Our routes are beginner-friendly, and we go at a relaxed pace with plenty of breaks.
Up for a challenge? We've had the pleasure of working with a variety of professional athletes over the years, helping them enhance their paddling skills, too.
Absolutely! Every paddle is a unique adventure, and you might spot dolphins, manatees, birds, fish, or even mangrove trees with tiny crabs on their branches and roots. It’s always a magical experience!
We kindly ask that you respect our no-disturbance policy to protect wildlife. Please avoid touching, feeding, or disturbing our plant and animal friends.
We understand that plans can change! While we don’t offer refunds, you can reschedule your paddle at no cost if you let us know at least 48 hours before your tour. For cancellations within 48 hours, rescheduling isn’t available.
Weather Policy: Your safety is our priority. If conditions are unsafe, we’ll reschedule your tour at no extra cost. Weather-based cancellations made by WePaddle aren’t subject to the 48-hour rule. Please ensure we have your current contact information so we can keep you updated.
Because we’re a small, safety-focused paddling company, every tour requires advance planning, guide scheduling, and limited-capacity spots. When a guest books a tour, we reserve equipment, block that time slot, and secure certified guides, all of whom must be paid regardless of last-minute cancellations.
Water conditions are also unpredictable. While we do our best to choose safe, enjoyable windows, weather can shift quickly in Florida. If conditions require us to reschedule, we’ll work with you to find a new date, but because these factors are outside anyone’s control, refunds aren’t possible.
This policy is standard across paddle and eco-tour companies and ensures we can operate safely, pay our guides fairly, and keep groups small and personalized for every guest.
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